Is "Blame The Media" A Good PR Strategy?
This post was written by Christina Mozaffari, vice president of Phillips Media Relations and a former NBC News producer.
I’ve always bristled at the “blame the media” public relations strategy.
Plenty of politicians and public figures have used the strategy, sometimes with great success (here’s President Obama, Bill Cosby, and Chris Christie). It’s also probably fair to say my dislike for the strategy is largely due to my own bias as a former reporter.
That said, Frank Bruni’s column in The New York Times last weekend addressing the successes and failures in political reporting—including so-called “gotcha” questions—was spot-on. In it, he admitted the media have some significant faults in covering politics, but that politicians still have a lot of responsibility for the coverage they receive. His last line perfectly summed up the issue:
“…when candidates bemoan and disparage the media’s omnipresence and hypervigilance… remember this, too: When they’re harping about our shortcomings, they’re first and foremost trying to cover up their own.”
As an example, Wisconsin governor and potential presidential candidate Scott Walker recently criticized the media after punting on fairly easy and unsurprising questions surrounding his beliefs on evolution and President Obama’s religion. While Walker’s strategy may help him in the primaries with conservatives who distrust the mainstream media, it’s not enough to work in a general election in which you have to win voters in the middle. The actual questions didn’t get Walker into trouble; rather, it was his refusal to answer them in a straightforward manner.
The media are far from perfect. There are certainly many mainstream outlets with clear biases on both sides. However, when the coverage goes wrong, more often than not, the blame lies with the public figure.
So, when faced with biased reporters, what should you do? These rules of thumb may not apply to the most aggressive cases, but tend to serve most spokesperson well.
- 1. Know your “enemy.” It’s your responsibility to know, as best you can, the reporter’s work and point of view. All it typically takes is a quick Google search and a few minutes to read the reporter’s previous work. If you know what you’re walking into, you’ll be better equipped to handle it.
- 2. Be the bigger person. It’s your job to stay cool. Let your audience decide on the bias of the reporter, particularly if it’s a live audience and the audience can see the full exchange. If the audience believes you’re being bullied and you manage to handle the reporter’s biased questions with openness and class, you will come off looking better.
- 3. Ask yourself if you really need to do this interview. In general, participating in interviews when you know a story is going to be written about you or your organization is smart. Having your voice in a story, even if it’s an aggressive story, keeps you present in your own coverage and helps to avoid that damaging line, “We reached out to Organization X and they had no comment.” That said, if you truly believe you have no chance at getting fair treatment in an interview, there’s no rule that says you have to do it.
What do you think? Is blaming the media a lame cover-up or smart strategy? Please leave your thoughts in the comments section below.